Return & Exchange - Baton

Return & Exchange

All Baton devices are covered under a limited 6-month warranty.

All Baton devices purchased through BatonVapor.com and authorized Baton retailers, come with a limited warranty against defects in materials and workmanship under normal use for 6 months. Please fill out the warranty replacement form here, and email it to orders@batonvapor.com (If you did not purchase your Baton device through batonvapor.com, please also provide proof of purchase.)

Return

We only accept returns on unopened and sealed Baton starter kits purchased through batonvapor.com within 14 days of receiving your starter kit. Please email your return request to orders@batonvapor.com , including your name, address, and order number. We do not accept returns on pods and Liqui-Salts, as these products contain food grade ingredients. While we hope to please all our customers, taste is subjective and we cannot guarantee your satisfaction.

Refunds (if applicable)

Once we have received your products and your return is processed, your original payment method will be refunded. You will receive an email once your refund is processed. Please allow up to 2 weeks for the bank to post your refund. (Note: Shipping cost is non-refundable. )
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